Canadian banking complaints on the rise, says ombudsman


Complaints against banks are on the rise, according to the financial services industry’s ombudsman. Overall complaint volumes remained stable, but banking-related complaints increased, according to the Ombudsman for Banking Services and Investments (OBSI), which released its annual report for 2015 on Wednesday. The Ombudsman opened 273 banking cases last year, up 21 per cent from the�