Neobanking and the Push Toward Better Customer Service in Banking…Finally

While neobanks initially emerged in response to the barriers presented by traditional banks, they have become viable businessesin their own right by offering products, services, and a level of convenience that traditional banks have been slow to adopt.Q1 2020 hedge fund letters, conferences and moreTo understand the benefits of neobanks and why they’re having their moment, we must first look at how traditional banks operate. Many of them are more than a century old — a fact that is evidenced by their continued reliance on legacy technology and antiquated processes. These outdated methods of o…

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